Privacy Policy

Last Updated: September 27, 2017


Welcome to Arena Education™, a web-based service (“the Service” or “Website”) provided by Arena Education LLC. We respect your privacy and want you to know what information about you, we collect and what we do with that information. In order to help you understand how the information you provide Arena Education will be used, we have created the following Privacy Policy. This Privacy Policy applies to all information we collect or receive from you.

Please note that Arena Education may contain links to other websites and occasionally other websites may be co-branded with the Arena Education or an affiliate’s trade name. Websites that are linked to the Service or carry the Arena Education brand may have privacy policies which differ from that of Arena Education.


If you have any questions regarding this Privacy Policy, or if you would like to contact Arena Education for any other reason, please call the number that appears on our website If you are a student, please use any of the contact options in your learning platform’s “Contact Us” link.


Registration Information. You are not required to register or give us any personal information about yourself in order to visit the Website and or to view certain features made generally available on our Website. However, we may offer you the opportunity to register with us or to sign up for our mailing list. Although registration is not required to visit our Website, in order to access our premium features available on our Website, and in order to use certain other services that may be offered on our Website, you will be required to register and create an account with Arena Education (“Arena Education Account”). When you create your Arena Education Account, you will be required to provide certain personal information from you, including your first and last name, a username (which will be your email address), the country in which you reside, your phone number and a password. At other times, you may also be asked to provide us with additional information, such as your age, gender, and other personal information about yourself in order to receive additional information about our services.

In addition, prior to using the Service, you may also be required to provide information of your credit card or other payment instrument and your billing address. If you authorize us to do so, we will retain your credit card information in our database to facilitate your checkout process for future transactions, all in accordance with regulations issued by credit cards networks.

As part of the process to create a Arena Education Account or to participate in certain promotions offered by Arena Education such as entering sweepstakes, contests, surveys, newsletters, etc., in addition to name, email and address, you may be asked to provide certain information which, by itself, does not personally identify you. For example, you may be asked to provide information concerning your education or preferences, purchasing habits, and the like. Arena Education may request this information in order to enhance your online experience by understanding you better and to also make you aware of new services, programs or offers in which you may be interested.

Automatic Collection of Data. You may be able to visit our Website and use certain of our services while remaining anonymous. However, whether you have registered with us or not, Arena Education may still collect certain non-personally identifiable information about your use of our services. For example, Arena Education might collect information concerning the type of Internet browser you are using, the type of computer operating system you are using, your IP address, your connection speed, the domain name of your Internet service provider, the geographic location from which you are accessing our service and/or the Website or advertisement from which you linked to the Website. When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identifies your mobile device. Once you have registered with us, we also track and collect information about you, including your transactions with us, our affiliates, or others, and your site usage patterns, such as the pages on the Website you have visited, searches you have conducted and the amount of time you have spent on our Website. If you contact us, we may keep a record of your correspondence.

Cookies. When you visit our Website or click through hyperlinks appearing thereon, or use one or more of our services, we may use an industry-wide technology called “cookies” which stores certain information on your computer and which will allow us to customize your experience to better match your interests and preferences or simply facilitate your signing in to use the services. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please note, however, that if you set your browser to block acceptance of cookies, you may not be able to use the Service or enter our Website or it may otherwise adversely impact the functionality of the site. By allowing your browser settings to accept cookies from this Website or Service, you consent to our placement of cookies on your personal computer and/or technology device. However, Users of our Website and Service can set their browsers to accept or reject all, or certain, cookies. Please note that if you set your browser to disable cookies or other technologies, you may not be able to access certain parts of our Website or Service and other parts of our Service may not work properly. For more information about cookies, click this link:

Testimonials. Arena Education may post customers’ testimonials on our Website, which may contain personal information from our customers. Once you accept the Terms of Service applicable to the Service, you give your consent to Arena Education to publish any testimonial, post, comments, name and any other representations.

Information We Receive From Our Affiliates. You may also separately provide information about yourself to a third party or co-branded sites through which we provide access to our service (“Affiliate Sites”). When you register with us, the Affiliate Site that you came from may provide us with your user/member name and password from such site. Some of those Affiliate Sites or other sites may share other information that you provide to them with us. By using our services, you agree to allow us to receive and use any information, except for credit card information that you may provide to such Affiliate Sites or other sites, under the same terms as if you provided it to us directly. Whether or not that Affiliate Site or another site actually shares your information and to what extent they do share with us will depend on their agreement with us and their individual privacy policy.


In general, Arena Education may use information about you to provide and improve its Service. Arena Education may share this information with the suppliers of content on the service, affiliates and other entities in non-personal form to show general demographic and preference information among users of the Service or for other purposes. This information may include usage and demographic data, but it will not include personal information (such as your email address).

As part of the Service, Arena Education may provide you feedback regarding your progress in the form of video messages hosted on third party websites, which messages can be viewed by other users of such third party websites. Although these video messages will not identify you by name or photograph, if you do not wish to receive such feedback, you will have the ability to opt-out of receiving and having such messages hosted on the third party websites.

If you provide Arena Education with personally identifiable information, we will take reasonable and appropriate steps to protect this information. Except as otherwise described in this Privacy Policy, Arena Education will not disclose, share, sell or rent personally identifiable information collected on our Website to third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-out. If you ask to receive information from our affiliates by selecting this option in the future, we may share your registration information and information regarding your transactions on our Service with the studios and/or our affiliates. If you access our Service using a co-branded version of our Website that contains messaging that information will be shared with that affiliate whose company name is displayed on the co-branded site, any personal or non-personal information collected may be shared with that affiliate. Any use of such information by Arena Education will be subject to this Privacy Policy and any use of such information by the affiliate will be subject to this Privacy Policy and the affiliate’s privacy policy. If we sell or otherwise transfer part or the whole of Arena Education business and/or our assets to another organization like in a course of a merger and acquisition transaction, or in the case of a bankruptcy, dissolution or liquidation, your information such as name and email address and any other information collected through our Website or Service may be among the items sold or transferred. The resulting buyer, surviving company or transferee will honor the commitments we have made in this Privacy Policy. We do not share your credit card account information with Affiliate Sites or any other third parties, other than order processing and credit card clearance service providers as described below.

In order to keep you informed about our services, we may send emails and announcements that are needed for the administration of our Website and Service. We also may provide our users with the option of joining our mailing list to receive additional information about our Website, services, and offers, including the services and offers of Arena Education LLC or its affiliates. Additionally, we may, from time-to-time, allow you to choose whether you would like to receive mailings from third parties with whom we have affiliate relationships. You will always have the ability to change your options by accessing your Arena Education Account. Each marketing e-mail from Arena Education will include instructions on how to unsubscribe from our mailing list.

We work with third parties who provide services, which may include website hosting, promotion fulfillment, order processing, credit card clearance, data analysis and other services of an administrative nature. Personal information, including financial information, may be shared with such third parties for the purpose of providing such services to you. We seek to impose confidentiality obligations on such service providers. Also, Arena Education LLC, which owns Arena Education, will be able to use your personal information under the terms of this Privacy Policy. We also reserve the right to disclose personal information to third parties when we believe in good faith that the law requires it, to enforce our Terms of Service, to protect the rights, property, safety, or security of Arena Education or the public, to respond to an emergency, or as otherwise stated in this Privacy Policy.

Following termination or deactivation of your account, Arena Education, its Affiliates, or its Service Providers may retain information associated with your profile information for a commercially reasonable time for backup, archival, and/or audit purposes.


We use reasonable security methods to protect the data that resides on our servers. However, because no security system is impenetrable, we cannot guarantee the security of our servers. It is also possible that information you supply to us will be intercepted during transmission.

Whenever you give Arena Education sensitive information (e.g., credit card numbers), Arena Education will take commercially reasonable steps to protect such information by establishing a secure connection with your Web browser. Arena Education employs an industry standard technology known as a secure-socket-layer (“SSL”) to protect the transmission of payment information to the Website. You can check the security of your connection by looking at the address in your browser window. After you have accessed a secure server protected by SSL, the first characters of the address will change from “http” to “https.”

Please do your part to help us. To help protect your Arena Education Account information, please keep your password secure. Your password will be maintained on our system in encrypted form because Arena Education understands that privacy is important to you. Arena Education will generate a link to create a new password in case you forget it and send it to the email account you provided. This will not affect your settings in any way. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. Ultimately, you are responsible for maintaining the secrecy of your passwords and any Arena Education Account information.

Remember to sign out of your Arena Education Account, and close your browser window whenever you leave your computer. This is to ensure that others cannot access your personal information because your computer may be accessible to others or used in a shared setting.

Arena Education’s Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Arena Education’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.


Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA) as amended from time to time, we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) without requiring parental consent. Any person who provides their personal information to us through the Service represents that they are 13 years of age or older. Arena Education does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service.


Arena Education may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements, and links that appear on the Service. They automatically receive your IP Address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize their advertising content.

Arena Education does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. However, please note that if an advertiser asks Arena Education to show an advertisement to a certain audience or audience segment and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they were trying to reach.

You should consult the respective privacy policies of these third-party ad servers or ad networks. Arena Education’s Privacy Policy does not apply to, and we cannot control the activities of, such advertisers or other websites.


Linking to other sites is an integral part of the functionality of the Internet, including our Website. Any link to a page which displays a URL other than a domain name that ends in in the address window of your browser is a link to a site outside of our service and thus outside the control of Arena Education. This includes links to our suppliers of content on the service, affiliates, and links to any other third parties that may be linked to Arena Education. These other sites may send their own cookies to you, collect data or solicit personal information. Arena Education cannot guarantee and is not responsible for the content of outside sites.

Please keep in mind that whenever you give out personal information on other sites (for example via message boards or chat), that information can be collected and used by people you don’t know. While Arena Education strives to protect our visitors’ personal information and privacy, we cannot guarantee the security and privacy of any information you disclose at other sites, and you do so at your own risk. Please learn about the privacy and security practices and policies of external websites before providing them with personal information.


The Service is hosted in the United States. If you are a user accessing the Service from the European Union (EU), Asia, or any other region with laws governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions, and by providing your personal data you consent to:

use of your personal data for legal uses and the uses identified above in accordance with the Privacy Policy; and
the transfer of your personal data to the United States as indicated above.

As part of your use of our Service, you are responsible for updating your submitted registration information so that it is both current and complete. In order to update your registration information, please contact an advisor by calling the number that appears on our website, or from your learning platform, choose one of the contact methods in the Contact Us link. You may also change your location, contact information, and mail address by visiting:

Please note that by using our Website, you signify your agreement to this Privacy Policy, as it may be amended from time to time. If you do not agree to this Privacy Policy, please do not use our Website or the services provided thereon. We reserve the right to make changes to this Privacy Policy. We will provide notice to you of any material changes by any reasonable means including sending an email to the most recently updated address in your Arena Education Account and/or posting such notice and the amended policy on the Arena Education Website. Your continued use of our Website following changes to this Privacy Policy will mean that you accept and agree to the changes and that any information collected or provided after such change will be governed by the updated Privacy Policy.

Arena Education is dedicated to protecting your personal information and welcomes comments and questions on this Privacy Policy. You may reach out to our team by calling the number on our website. If you are a student, choose from the contact options displayed in the “Contact Us” link in your learning platform.


If you decide to refer a friend to our site, contests or promotions, we ask you for the friend’s name, email address, and country. Arena Education will then send an automatically generated email message inviting your friend to visit our site and/or experience our contests or promotions. Your friend will be subject to this Privacy Policies and the terms of service of Arena Education.